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Portal keeps crashing at random points.

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Posts: 9
 ntorres
Topic starter
May 16, 2023 10:33 am
(@ntorres)
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Joined: 5 years ago

My Ocalc keeps giving me an error message about connection issues. It crashes when I hit OK on the dialog box, it seems to be related to the Portal sever. I have tried the usual fixes and an ethernet connection, but the issue persists. 

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Posts: 307
 admin
Admin
May 16, 2023 10:36 am
(@admin)
Member
Joined: 5 years ago

This is a network related issue. Please put in a Help Desk ticket.

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Posts: 9
 ntorres
Topic starter
May 16, 2023 10:43 am
(@ntorres)
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Joined: 5 years ago

Ok thank you

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Posts: 21
 jeffbaker
May 16, 2023 4:26 pm
(@jeffbaker)
Eminent Member
Joined: 3 years ago

I've been getting the same error. IT says it's up to O-Calc Support and that neither CST nor infrastructure will be able to provide any further support.

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Posts: 307
 admin
Admin
May 16, 2023 4:29 pm
(@admin)
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Joined: 5 years ago

escalate to your supervisor, This is currently beeing looked into by insfrastructure.

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 jeffbaker
(@jeffbaker)
Joined: 3 years ago

Eminent Member
Posts: 21
May 16, 2023 4:30 pm
Reply toadminadmin

@admin Will do, thanks

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